RETAILER APPRENTICESHIP

There are no formal entry requirements but each employer might state their own requirements.

Overview of Role:  

The main purpose of a retailer is to assist customers when they purchase products and services, which requires a good understanding of the stock being sold, the variety of ways customers can shop and the ability to process payments, for example, using a till. Retailers must be passionate about delivering a quality service that always aims to exceed customers’ expectations. Therefore, retailers enjoy direct contact with a wide range of people and are motivated by completing a sale and knowing a customer is happy with their purchase. They can work in a variety of shops and other retail establishments: small boutiques, large high street chains, supermarkets and well-known department stores are just some examples. More specialist retailers include funeral services, garden centres, delicatessens and people who work in remote environments for example in telephone, on-line and mail order retail. Regardless of the type of products and services being sold, a wide representation of employers from across the retail industry have defined this standard and agreed that the knowledge, skills and behaviours that apprentices must have to do their job are the same. 

For more information on the skills, knowledge and behaviours required to fulfil this role, please see: https://www.instituteforapprenticeships.org/apprenticeship-standards/retailer/ 

Entry Requirements:  

There are no formal entry requirements but each employer might state their own requirements. 

Duration:  

The apprenticeship will take a minimum of 12 months to complete. 

If you have an employer that is willing to take you on as an apprentice, please provide us with those details so we can contact them.

If you don’t have an employer, all of our current vacancies are available to see and apply for on The College website and on Isle of Wight Jobs. In the meantime, someone from the apprenticeship team will contact you with information on the next steps.

Delivery:  

Apprentices will complete work-based learning and will be paid a wage, gaining valuable knowledge and experience. In-house training will be provided by the employer with an Assessor visiting and supporting in the work place. Further training will be provided at the Isle of Wight College, depending on the needs of the learner and the employer. This method of delivery allows for a flexible approach which is tailored to each apprenticeship.  

Qualification:  

Unless already achieved, qualifications in level 2 English and maths must be completed prior to the completion of the apprenticeship. 

Assessment:  

The apprenticeship will end with an End Point Assessment (EPA). This measures the skills, knowledge and behaviours each apprentice has developed. Employers will decide when the apprentice is ready to be assessed. 

The End Point Assessment consists of:  

• On demand test  

• Practical observation  

• Professional discussion  

Career Progression:  

This apprenticeship provides an ideal stepping stone into specialist, team leading, supervisory or first line management roles within retail and higher level training and apprenticeships 

There may be a cost for purchasing equipment or uniform for this course. Find out about financial support available.