Study Type
Part Time
Study Level
Level 2
Start Date:
On demand
Duration
To be confirmed

Course Sheets

Entry requirements
Who the course is for

Distance learning courses are suitable for people who like to learn independently. You are able to set your own pace of study, within a certain timeframe, and choose where and when you want to. Distance learning is popular with those that want to gain

What the interview will involve

Not required

What you will learn

This course is split into five manageable units:

  • Unit 1: Information, advice or guidance in practice
  • Unit 2: Developing interaction skills for information, advice or guidance
  • Unit 3: Signposting and referral in information, advice or guidance
  • Unit 4: Information, advice or guidance in context
  • Unit 5: Skills for advice providers
How you will learn

You will self-study using college resources – online or with workbooks (course dependent).

Fees

Our level 2 courses are free *(if you are 19-24 years old you must have a full level 2 qualification already to be eligible for free funding. More eligibility criteria apply). Contact us if you need more information on funding.

Failure to complete the course will incur an admin cost.

Qualifications you will get

Level 2 Certificate

Additional information
Many job roles involve interaction with customers, clients or colleagues to inform, advise or guide them, and there are many techniques it is important to be aware of in order to carry this out effectively. This course aims to equip you with the practical skills needed to successfully convey information, advice or guidance in a wide range of situations and sectors. The course covers a variety of key topics crucial to providing an excellent and efficient service, including questioning, listening and communicating techniques, the importance of confidentiality and how to overcome barriers.
Alternatively, email info@iwcollege.ac.uk with the subject title of your chosen course, followed by ‘info’ to receive further information. i.e. ‘Science T Level info’.

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