Certificate in Introduction to Cabin Crew LV2

View The Isle of Wight College's standard entry requirements for full-time college courses (depending on the level of the course to be studied).

This course is ideal for learners who are interested in a career as cabin crew. Whether you're aiming to work for a commercial airline or explore roles in the wider aviation sector, this qualification provides the perfect starting point. It's also suitable if you're considering progressing into further training in travel, tourism, or aviation services.

You will gain key knowledge and practical skills to help you understand and prepare for working as part of a cabin crew team. You will study:

• The role and responsibilities of cabin crew

• Airline health, safety, and security procedures

• How to deal with emergency situations on board an aircraft

• Passenger service and customer care skills

• Sales techniques for products and services during flights

• Making clear and professional passenger announcements

• Aviation industry terminology and practices

You will also build essential workplace skills including teamwork, communication, personal presentation, and professional conduct.

You will learn through engaging lessons, group activities, and scenario-based practical work that reflects real-life cabin crew duties. The course includes six mandatory units, all assessed internally through coursework and practical assessments.

After completing this qualification, you can progress to:

• Progress to a Level 2 Certificate in Aviation Operations on the Ground (Knowledge)

• Further study in aviation, travel, or tourism

• Cabin crew training programmes with airlines

• Entry-level roles in customer service, travel operations, or airport ground services

There may be a cost for purchasing equipment or uniform for this course. Find out about financial support available.