This qualification enables learners to develop existing skills and gain knowledge of key areas for efficient customer service, such as communicating with customers and handling customer information.
This course is suitable for anyone who is interested in customer service, and those who are hoping for career progression or employment opportunities in the customer service industry.
This qualification is ideal for anyone who is currently working in a customer facing role, or anyone who is looking to get a job where the role involves customer service knowledge as a key component of the position.
Studying via distance learning means you can choose when and where you study.
This course is available:
This course is split into seven manageable units:
Tops Day Nurseries offers flexible hours, so you only book and pay for the hours you need.
Student Services offer advice on bursary funding. Bursaries support essentials such as travel, childcare and kit.
Student Services provide a range of support, information and specialist services to enhance your student experience.