Apprenticeships offer a unique opportunity for individuals to gain practical experience while developing a specialised skill set. For Lewis Arthur, his apprenticeship with Veolia's marine department has been a journey of professional growth and achievement. Under the mentorship of Marine Operations Manager Nigel Sutton, Lewis has evolved into a valued member of the team. His ability to lead, collaborate, and continuously enhance his expertise has made a significant impact on his colleagues and the wider business.This case study highlights the milestones in Lewis’s development, the new skills he has acquired, and the benefits his apprenticeship has brought to Veolia. From undertaking essential training to taking on leadership responsibilities, Lewis's story showcases the transformative power of on-the-job learning in preparing the next generation of skilled professionals.

Q&A with Marine Operations Manager Nigel Sutton on Lewis Arthur's Apprenticeship at Veolia

Q: What successes has Lewis achieved within the business so far?
A: Since completing his apprenticeship, Lewis has become an integral member of Veolia's marine department. He is a hard-working team player, regularly approached by colleagues for advice and input. His contributions have helped strengthen the department's operations.

Q: What new skills has Lewis strengthened or developed since joining?
A: Lewis has continually developed his skills, particularly in task management and delegation. He effectively organises tasks, ensuring they are completed on time and to a high standard.

Q: Has Lewis taken any initiatives to enhance his learning or contribute beyond his assigned tasks?
A: Yes, Lewis has sought further qualifications to expand his role as a deckhand. He has completed various courses, including:

  • Erecting and dismantling scaffold towers for onboard maintenance tasks.
  • A hose testing course to ensure the safety and usability of oil collection hoses.
  • A commercial endorsement course, qualifying him to skipper a 24m vessel.
  • Enrollment in a yachtmaster shore-based course to further his career progression.

Additionally, he has shown initiative by requesting permit-to-work training, aiming to relieve skippers from administrative duties and distribute the workload more efficiently.

Q: How has having an apprentice like Lewis benefited your team?
A: Having an apprentice allows us to shape a professional who aligns with Veolia’s values. Lewis’s positive attitude and strong work ethic have contributed greatly to the team dynamic. He quickly integrated into the crew and has built strong relationships across departments.

Q: Are there any measurable outcomes tied to Lewis’ work?
A: Lewis has developed a deep understanding of his responsibilities, earning greater trust from supervisors. He now takes on leadership roles, helping to plan and structure tasks with consideration for factors like weather, equipment usage, and rest periods, thereby improving overall productivity.

Q: What are your future plans for Lewis within the company?
A: We plan to promote Lewis to a bosun role, allowing him to take on more responsibility. Once he masters this position, we aim to support him in completing the necessary courses to become a skipper.

Q: Would you recommend hiring apprentices to other businesses?
A: Absolutely. Apprenticeships are beneficial for both the apprentice and the company. While it takes time to train an individual, the rewards of watching them grow into a skilled and independent team member are immense. We highly recommend other companies invest in apprenticeships if they have the resources and patience to support the process.

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The Annual Student Awards Ceremony 2025

When
04/07/25, 10:00 - 16:30
Where
Riverside Centre