Motor Vehicle Service/Maintenance Technician Level 3

Automotive

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Overview of Role

A motor vehicle service and maintenance technician services and repairs light vehicles such as cars and vans and works either in dealerships which focus on a particular manufacturer, or in an independent garage which deals with many different makes of vehicles.

The Automotive Retail Industry provides employment for over half a million employees who work for approximately 70,000 employers. It is a major contributor to the UK economy. In a large dealership the Technician will typically report to the Workshop Controller, who in turn reports to the After-sales Manager and liaises with the Service Reception.

In smaller garages the Technician will report directly to the owner or Garage Manager.

The technician must be able to work independently but also operate as an effective team member and have good customer handling skills. They will understand how their workshop and the dealership/garage functions from a commercial perspective and identify ways in which they can work more efficiently.

Technicians working in large dealerships work with other departments, for example carrying out work for the Sales Department and ordering parts from the Parts Department, whereas apprentices in smaller independent garages may be called upon to carry out some of the function of the other departments themselves, for example managing their own delivery of parts.

For more information on the skills, knowledge and behaviours required to fulfil this role, please visit https://www.instituteforapprenticeships.org/apprenticeship-standards/motor-vehicle-service-and-maintenance-technician-light-vehicle/.

Entry Requirements

There are no formal entry requirements but each employer might state their own requirements.

Duration

The apprenticeship will typically take 3 years to complete.

Delivery

Apprentices will complete work-based learning and will be paid a wage, gaining valuable knowledge and experience. In-house training will be provided by the employer with an Assessor visiting and supporting in the work place. Further training will be provided at the Isle of Wight College, depending on the needs of the learner and the employer. This method of delivery allows for a flexible approach which is tailored to each apprenticeship.

Qualification

Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation.

Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.

Assessment

The Apprenticeship will end with an End Point Assessment (EPA). This measures the skills, knowledge and behaviours each apprentice has developed. Employers will decide when the apprentice is ready to be assessed.

The End Point Assessment consists of:

  • Online knowledge test
  • Synoptic skills test
  • Synoptic professional discussion

Career Progression

This standard has been designed to be recognised by relevant Professional Engineering Institutions and successful apprentices can apply for the appropriate level of professional registration (EngTech).

Apprentices will typically go on to full time employment, possibly in a supervisory or managerial role.

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Newport
Isle of Wight
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